Most orders are shipped within 24 to 48 hours of placing the order using DHL eCommerce, USPS, e-packet, DPD or Omniva, depending on your location and the fastest available service. Certain products make take up to 4 days to process before dispatching.
How can i track my order?
Once your order is shipped, we will send tracking number to your e-mail. You can track your package in our website. Most orders delivered in the European countries will be delivered within 6 to 9 business days from item dispatch. However, depending on your location some items could take 4 to 15 days to deliver. During peak season, it may require a few extra days for shipping and processing.
Tracking link: https://mariebebe.com/apps/parcelpanel
Do I have to pay taxes?
No custom fees in Europe!
The rest of the countries, customer is responsible for paying custom fees.
If my package doesn´t arrive?
If your package will get lost during transportation we will send the new package immediately or refund you!
We do our best to ship as soon as possible and often you will receive your order much sooner.
Please note that we cannot guarantee delivery times and during a high volume period or on rare occasions, delivery may take longer.
We will give you a full refund if your order has been delayed at least 14 working days.
We are proud to offer international shipping services. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.
Please note that if you order multiple items in a single order, items may ship from multiple locations depending on stock availability. We do this to ensure you receive your full order as fast as possible.
*Please note - If items are overhanded to your local carrier in your country and/ or delivered to the post office for customer collection then it is considered as delivered by Mariebebe and completed. It is the customers responsibility to pick it up in a timely manner.
