Shipping policy

 Orders processing time 2-5 days.

 

How can i track my order?

Once your order is shipped, we will send tracking number to your e-mail. You can track your package in our website.

 

Do I have to pay taxes?

No custom fees in Europe!

The rest of the countries, customer is responsible for paying custom fees.

If my package doesn´t arrive?

If you haven´t received your package in 60 days, please contact us immediately marie@mariebebe.com. 

 

 

Once we ship your package out, we are no longer responsible for your package. It is under the care of the post office and is out of our control. We do not issue any refunds for misdelivered, stolen packages. This is why we provide you the tracking numbers. Please contact your local post office if you don't receive your package even though it shows as delivered (look up by using your zip code) The post office may have made a mistake while delivering the package. 

 

We do our best to ship as soon as possible and often you will receive your order much sooner.
Please note that we cannot guarantee delivery times and during a high volume period or on rare occasions, delivery may take longer. 

We are proud to offer international shipping services. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.